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Synapse Telephony
AI Powered Call Center Solution with Built-In CRM

Synapse offers the Best Call Center Solution, providing a reliable platform for managing inbound and outbound calls with ease. Our built-in CRM streamlines customer interactions and improves overall efficiency, all in one place. Additionally, we offer add-on functionality for Voicebot and Speech Analytics to further enhance your operations.

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  • Simplifies inbound and outbound call handling.

  • Built-in CRM for smoother customer interactions.

  • Effectively analyzes team & individual performance.

  • Voicebot and Speech Analytics for better insights

Synapse : Use Cases

Synapse Increase customer interactions across diverse industries with integrated CRM and telephony solutions.

Why Choose Synapse?

Choose Synapse for a unified solution that enhances communication, streamlines operations, and boosts productivity.

Synapse, our comprehensive Call Center solution.
Explore the powerful features of Synapse, our comprehensive Call Center solution.

  • CRM Integration

  • Speech Analytics

  • Real-time call management

  • Auto Dialing

  • Missed Call Management

  • Remote Work Capability

  • Click-to-Call

  • ​Live Dashboard

  • Supports SIP, PRI, VOIP, and SIM

  • AI Voice Bot

  • Advanced IVR and ACD Systems

  • Break Management

  • EVB (Enjay Voice Broadcasting)

  • CRM Screen Pop-Up

  • Secure Call Recording Functionality

  • ​Omnichannel Support

Growth

Telephony Solutions for Any Industry

  • Real Estate

  • Call Center / BPO

  • Travel

  • NBFC

  • Trading

  • Telecom

  • CRM for Government

  • IT Hardware

  • Channel Management

  • Software Companies

  • Service

  • Distribution

  • Manufacturing

  • Tally Partners

  • Automobile Dealership

  • Healthcare

  • ITSM & Helpdesk

  • Pharma

  • Consulting

  • Hospitality

  • Banking

  • Stock Broker

  • Education

  • Collection Agency

  • Whatsapp
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